Frequently Asked Questions
Retro vGames is dedicated to giving our customers the best service, quality, and selection of games at affordable prices. We offer Free shipping and a 121-Day Warranty on ALL orders! We have a selection of over 18,000 games, consoles, and accessories. We offer around-the-clock customer service to give you the best shopping experience and a wide variety of payment methods. Don’t take our word for it – see the thousands of positive reviews on our site!
We accept Visa, Mastercard, Discover, American Express (Securely Processed by Stripe). For your convenience, We also accept Google Pay and Apple Pay. We have also partnered with Affirm and Klarna to bring you the option of paying over time in 4 equal payments – without any costs or fees to you. Whatever your preferred option is, we are happy to support it!
Buy something. Yup, that’s right, there are no minimums to qualify. Shipping is absolutely free to the United States. Expedited (3-5 day) shipping is available at checkout for an additional charge. Customers from Canada qualify for free shipping on orders over $120. To the rest of the world, shipping is available at an additional cost.
We’ve partnered with affirm pay overtime to give you the option of financing your $100+ purchase free of charge. You can make four biweekly payments (via debit or credit card) without any interest. As long as you make the payments on time, there won’t be any cost to you. For example, you purchase a $200 console from us. You would pay $50 every two weeks until it’s paid off.
You can track your order here. Please make sure that you input the full order number and are using the same email that you ordered the item with. If nothing comes up, and it has been longer than 48 hours since placing your order, please contact us.