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Q1: What was the main reason for your refund? *

Ordered by mistake
Found a better price elsewhere
Changed my mind
Shipping time was too long
Item condition didn’t meet expectations
Compatibility issue
Payment issue
Customer service experience
Other (please specify)

Please specify

have could Q1:

Q2: Was there anything we could have done to prevent the refund? *

Q3: How likely are you to consider ordering from us again? *

1 — Very unlikely
I don’t see myself ordering again due to my recent experience.
2 — Unlikely
It would take significant changes or reassurance for me to consider ordering again.
3 — Neutral
I’m unsure. It would depend on the product, pricing, or overall experience next time.
4 — Likely
I would consider ordering again, especially if the right product or offer comes up.
5 — Very likely
I would confidently order again in the future.

Q4: What matters most to you when buying retro Games / Consoles? *

Price
Authenticity
Condition
Fast shipping
Return policy
Customer support
Warranty
Trust in the seller

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