Versandbedingungen

Versandrichtlinien

Datum des Inkrafttretens: 18. September 2025

Bei Retro vGames ist es unser Ziel, Ihre Retro-Gaming-Schätze schnell, sicher und erschwinglich zu liefern. Bitte beachten Sie die folgenden Details, bevor Sie Ihre Bestellung aufgeben.

Bearbeitungszeiten

  • Bestellungen werden innerhalb von 1 – 2 Werktagen (Montag – Freitag) bearbeitet.
  • Bestellungen, die nach 7 Uhr EST oder an Wochenenden/Feiertagen eingehen, werden am nächsten Werktag bearbeitet.

Versandziele

Wir versenden derzeit nach:

  • Vereinigte Staaten (von unserem Lager in Pennsylvania)
  • Kanada (von unserer Einrichtung in Calgary mit lokalen Kurierpartnern)
  • Internationale Ziele weltweit (Preise variieren je nach Region)

Versandkosten

Vereinigte Staaten

  • Kostenloser Economy-Versand: Bestellungen ab 30 USD (5-8 Werktage)
  • Economy-Versand: 9,97 USD für Bestellungen unter 30 USD
  • Standardversand: 15,97 USD (3-4 Werktage)

Kanada (über das Lager in Calgary, AB)

Kanadische Bestellungen werden innerhalb des Landes über das Netzwerk unseres 3PL-Partners versandt (hauptsächlich Canpar, FedEx und Canada Post für ausgewählte Regionen). Die Preise werden an der Kasse basierend auf Gewicht, Kartongröße und Bestimmungsort berechnet.

Typische Beispiele aus unserer Preisliste:

  • Kleiner Umschlag (2 lbs, 12x8x2): ~$8-12 CAD
  • Mittlerer Karton (8-12 lbs, 10x10x10 oder 12x12x12): ~$10-20 CAD
  • Großer Karton (30 lbs, 16x16x16): ~$15-31 CAD je nach Provinz
  • Entfernte Provinzen (NS, NL): Höhere Preise ($22-53 CAD)


✔ Keine Zollverzögerungen — Sendungen sind lokal und vorausbezahlt.

✔ Sendungsverfolgung bei allen Sendungen inklusive.

International (außerhalb der USA und Kanada)

  • Kostenloser Standard Internationaler Versand: Bestellungen ab 300 USD (6-12 Werktage)
  • Pauschalpreis: 34,97 USD für Bestellungen unter 300 USD
  • Spediteure: DHL (bevorzugt), USPS, FedEx oder UPS
  • Zölle und Steuern: Verantwortung des Kunden

Voraussichtliche Lieferzeiten

  • Vereinigte Staaten: 5-8 Werktage (Economy), 3-4 Werktage (Standard)
  • Kanada: 6-10 Werktage (Economy), 2-3 Werktage (Standard)
  • International: 6-12 Werktage je nach Bestimmungsort

Ihre Bestellung verfolgen

Sobald Ihre Bestellung versandt wurde, erhalten Sie eine E-Mail mit der Sendungsverfolgung. Bitte erlauben Sie bis zu 24 Stunden, bis die Sendungsverfolgung aktualisiert wird.

Versandadressen

  • U.S. Lager
    Retro vGames
    111 West Elm Street
    Fleetwood, PA 19522
    Vereinigte Staaten
  • Kanada Lager
    Retro vGames
    Unit 145, 11500 Stonehill Drive NE
    Calgary, AB T3N 2M7
    Kanada

Kontakt & Support

📧 E-Mail: help@retrovGames.com
📞 Telefon: +1 484-486-7326

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See What Our Customers Say

Over 50,000+ happy gamers and counting

“
Got my console from Retro vgames and it was in amazing condition. It looked brand new and worked perfectly right out of the box. Shipping was fast and right on time. As for Gaming experience it was amazing. Thank you guys. You did very well.
★ ★ ★ ★ ★
Nina D
Nina D Verified Reviewer
Nina D product
“
I ordered a 3DS console from Retro vgames and was pleasantly surprised at how fast it arrived. It included the console and charger. Firmware is US Version and there was no problem during gameplay. The customer service was great.
★ ★ ★ ★ ★
Jason Woodruff
Jason Woodruff Verified Reviewer
Jason Woodruff product
“
I purchase this item two months ago. Although it was listed as ‘used’, it was in mint condition. I have never had any problems with it. If you’re looking to purchase a PS3, I highly recommend buying from Retro vgames.
★ ★ ★ ★ ★
Carolynne
Carolynne Verified Reviewer
Carolynne product
“
I ordered n64 console bundle and nba live game. It delivered quickly and was easy to set up. I played a few rounds last night with a friend and was very pleased with having the original game back. The picture is a bit pixelated.
★ ★ ★ ★ ★
Amanda Strahorn
Amanda Strahorn Verified Reviewer
Amanda Strahorn product
“
I recently purchased a 3DS XL console from Retro vGames and I couldn’t be happier with my purchase! The shipping was very fast and the product quality was outstanding. I was a little worried about buying a used console. I highly recommend it.
★ ★ ★ ★ ★
Nidhal H
Nidhal H Verified Reviewer
Nidhal H product
“
The console and controller arrived in excellent condition. Everything including shipping, product quality and pricing is perfect. I have played this system now for 4 months and have experienced no problems whatsoever.
★ ★ ★ ★ ★
Kim Karas
Kim Karas Verified Reviewer
Kim Karas product

SHOP BY POPULAR BUNDLES

Frequently Asked Questions

You will receive the exact model listed on the product page. If there are any variations, such as bundled games or accessories, they will be clearly stated.

Yes, all items included in a bundle will be listed on the product page. If you’re unsure, feel free to contact us for clarification before making your purchase.

You can find the details of each item in the product description. If there are additional accessories, manuals, or special packaging included, it will be clearly listed. We recommend checking the product page before purchasing.

Orders are shipped within 1–2 business days after processing, Monday to Friday.

Some items may ship from different warehouses to speed up delivery. You’ll get tracking info for each package.

At Retro vGames, we offer a 1-Year warranty on all purchases, new or used. If you have any issues, you can exchange the product or get store credit within 1 Year of delivery. For further details, check out our return policy.